Frequently Asked Questions at Eye to Eye Optometry
Find answers to your most common questions about eye exams, vision therapy, concussion rehabilitation, sports vision training, and our advanced technology—serving SW Calgary and nearby neighborhoods.
FAQs
Your Eye to Eye Optometry FAQs Answered
Explore our most frequently asked questions about family eye care, neurological vision therapy, sports vision, and advanced optical services in Calgary. Our team is ready to help you understand every step, whether you’re a parent, athlete, or seeking concussion recovery support.
What types of eye care services do you offer at Eye to Eye Optometry?
We provide a comprehensive range of eye care services, including health-first eye exams for all ages, advanced digital lens fittings, vision therapy for headaches and blurry vision, concussion rehabilitation focused on symptom management, and specialized sports vision and neuroplasticity training. Our clinic also offers retinal scans, multifocal contact lens fittings (with a 90%+ success rate), and in-motion gym-based vision training. Whether you’re seeking routine eye care or specialized support after a concussion, our team delivers patient-centered, educational care for families, athletes, and individuals in neighborhoods like Altadore, Lakeview, and Glenbrook.
How does vision therapy at Eye to Eye Optometry work, and who should consider it?
Vision therapy at Eye to Eye Optometry combines traditional exercises with advanced neurofeedback tools like Neurotracker, used by NASA and elite athletes, to address issues such as headaches, blurry vision, difficulty with reading, and eye muscle alignment. It’s designed for children struggling in school, adults with visual strain, and concussion patients needing neurological rehabilitation. Our tailored programs are also ideal for athletes seeking to improve reaction time and visual processing. If you or your child experience persistent vision challenges or want to enhance visual performance, vision therapy may be recommended as part of your personalized care plan.
What makes your sports vision and concussion rehabilitation unique in Calgary?
Our sports vision and concussion rehab programs are built on evidence-based protocols, leveraging technology used by NHL players, Olympic athletes, and the US Air Force. We utilize Neurotracker for visual processing, prism lenses for eye muscle realignment, and in-motion training in partnership with local gyms. Clinical data shows up to a 20% improvement in ice hockey performance and successful return-to-work for concussion patients. Each rehabilitation plan is customized, combining elite-level tools with educational support, serving both professional athletes and locals recovering from mild traumatic brain injury across Calgary’s southwest communities.
Do you offer direct billing for insurance, and which providers are accepted?
We understand the importance of convenience and transparency. While our services—including eye exams, digital lenses, and select vision therapy—may be covered by many Canadian insurance providers, specific details about direct billing and accepted carriers (such as Alberta Blue Cross, Sun Life, or others) should be confirmed by contacting our team directly. We’ll help you navigate coverage and submit claims so you can focus on your vision care. For the latest insurance updates, please call our office or mention your provider when booking your appointment in SW Calgary.
What is your appointment availability and how quickly can I expect a response?
Eye to Eye Optometry operates Tuesday through Saturday, with hours optimized for students and athletes (including Saturday appointments). We cap daily visits at 15 to ensure personalized care and detailed education for every patient. Our team adheres to a 2-business-day response window for all inquiries, ensuring you receive timely communication regarding bookings, care plans, and follow-ups. To schedule an eye exam or ask a question, use our online booking link or call our Calgary clinic directly—we’re committed to prompt, thorough service for all our patients.
What technology and tools do you use for advanced eye care and rehabilitation?
Our clinic stands out in Calgary for using advanced technology such as the Neurotracker system (employed by NASA and F1 teams), retinal scanners for comprehensive health assessments, digital and prism lenses for precise vision correction, and specialized tools for in-motion gym vision training. While we offer premium multifocal contact lenses and state-of-the-art diagnostic equipment, we also prioritize patient education—explaining the purpose and benefits of each tool in your care plan. This commitment to cutting-edge yet understandable care is a hallmark of our practice in SW Calgary.
How do you support families and athletes from neighbourhoods across Calgary?"
At Eye to Eye Optometry and Vision Development, we are committed to helping Canadians. We use Canadian product representatives, Canadian lens laboratories, and we help provide free glasses to families that have faced domestic violence through a partnership with the YWCA of Calgary.
Didn’t find the answer you were looking for? Our team is ready to provide personalized guidance on eye care, vision therapy, and concussion rehab—reach out online or call us today.













